Tech II, Field Service - Fort Lauderdale

Company: BAXTER
Location: Fort Lauderdale
Posted on: January 16, 2022

Job Description:

This is where you save and sustain livesAt Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.Join us at the intersection of saving and sustaining lives- where your purpose accelerates our mission.Summary:This position reports to the Business Manager-Technical Service for US Hospital Products and is part of the Global Services organization. Global Services strives to deliver an unsurpassed value driven experience that makes Baxter an essential service solutions provider for our customers. Every day we are focused on providing quality service that enable our customers to focus on what matters, patient care. Baxter is well positioned to be the best service provider for our customers due to the depth of our product knowledge, years of service expertise, commitment to product serviceability and continued focus on operational excellence.This position will travel to customer's hospitals/clinics to provide technical medical device and digital connectivity services. Provides guidance, improvements, and training to customer personnel in establishing operation, maintenance, inspection procedures and analyzes equipment failures to determine cause and recommends corrective and preventive actions.
Responsibilities:o Analyzes equipment failures to determine cause and recommends corrective action. Advises and assists in effecting design changes to improve equipment efficiency and/or reduce cost of operation. Participates in implementation phase.o Adheres to all environmental, health and safety SOPs, equipment, policies, and procedures.o Successfully completes instrumentation training at Baxter training facility.o Provide on-site technical instrumentation in-service and follow-up training.o Schedules service calls with customers in accordance with current procedures published by national and regional management.o Coordinates projects with multiple departments of the hospital/clinic to reduce the impact to the customer.o Provides installation/repair service/upgrades/device returns within time requirements established by service management.o Connect devices to a facility's wireless or wired network. Responsible for support and troubleshooting of end to end wired/wireless connectivity between Baxter medical devices and hospital information systems to include the EMR vendor. Work with colleagues and customer IT team to provide local support for installation and problem solving.o Travel within U.S.o Quarterly product performance reviews with customer.o Performs other duties as required.Qualifications:o Excellent written and verbal communication ability required.o Medical Device support/repair/technical knowledge preferred.o Must possess credible base IT knowledge on general connectivity, network integration of devices, wireless protocols, mobile network technologieso Ability to exercise independent judgment and draw accurate conclusions based on available information.o Associate degree or equivalent in a related field.o Minimum of 2-5 years of relevant experience.o COVID-19 vaccination required"All prospective employees for this job will be required to verify that they have been fully vaccinated for COVID-19 by October 31, 2021, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law."Equal Employment OpportunityBaxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

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Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.Recruitment Fraud Notice

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Keywords: BAXTER, Fort Lauderdale , Tech II, Field Service - Fort Lauderdale, IT / Software / Systems , Fort Lauderdale, Florida