Concierge
Company: Oasis Living Quarters
Location: Fort Lauderdale
Posted on: March 17, 2023
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Job Description:
Oasis Living Quarters - Full Job Description
Job Summary:
Helps to create a welcoming experience by greeting, engaging and
assisting residents, guests, and callers. Serves as initial point
of contact in the reception area, responds to incoming calls, and
provides clerical support to all departments.
Essential Functions:
1. Greets, engages and assists residents, family members, guests,
and visitors in a courteous and professional manner.
2. Answers internal and external telephone calls, intercom, and
pages.
3. Promotes programs, outings and events, encourages participation,
and assists residents and/or guests with registration.
4. Supports community sales efforts by engaging visitors and
prospective residents, collecting information, and promoting
Wickshire as a great place to live.
5. Maintains building security, monitors security systems,
including the emergency call system, and responds accordingly.
6. Manages the operation and maintenance of all office equipment
and communication devices.
7. Manages mail and newspaper delivery.
8. Assists Business Office Manager with ordering and maintaining
adequate inventory of office and community supplies.
9. Participates in and attends all required in-service training
sessions.
10. Ensures compliance with Federal, State, and local regulations
and community mission policies, procedures and standards.
11. Completes all mandatory compliance, HIPAA and state and federal
regulatory training as required.
12. Maintains appropriate degree of confidentiality.
This job description represents an overview of the responsibilities
for the above referenced position. It is not intended to represent
a comprehensive list of responsibilities. An associate should
perform all duties as assigned by his/ her supervisor.
Education and Experience:
High School Diploma or GED. Previous office experience
preferred.
Certifications, Licenses, and other Special Requirements:
There are no certifications, licenses, or other special
requirements required for this position.
Knowledge and Skills:
1. Excellent interpersonal skills and demonstrated ability to
connect and communicate effectively, in English, with diverse
populations.
2. Excellent written communication skills including proper grammar
and professional writing.
3. Ability to work in a fast-paced environment and to prioritize,
organize and manage multiple priorities.
4. Proficient in Microsoft Office suite and the ability to quickly
master new software applications.
Strong customer orientation to older adults.
Job Type: Full- time
Schedule:
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Experience:
Work Location: One location
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Keywords: Oasis Living Quarters, Fort Lauderdale , Concierge, Hospitality & Tourism , Fort Lauderdale, Florida
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