Front Desk Supervisor / NEW AC Hotel $100 monthly attendance BONUS!!!
Company: Concord Hospitality
Location: Fort Lauderdale
Posted on: May 14, 2022
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Job Description:
We are hiring a Front Desk SupervisorWe are looking for
associates and Leaders that have a passion to serve others! Working
at the front desk means you are at the hub of the hotel with the
most interaction with our guests as the front desk supervisor you
are the one that brings this group to a cohesive team focused on
providing our guests excellent service while maintaining all brand
standards and Concord standards. Your role is key to the overall
experience the guest will have. Your keen sense of being proactive,
responsive and caring will make all the difference. If you enjoy
engaging with others, leading a team and have a winning personality
and high sense of responsibility - this role is perfect for you! We
have a great company culture at Concord Hospitality where everyone
is valued and treated with respect. Many of our supervisors advance
in a couple years to Assistant General Manager roles!Role
Responsibilities:Provide the highest quality of service to the
customer at all times. Check guests in and out efficiently and in a
friendly manner. Handle guest mail and messages per established
procedures. Develop a thorough knowledge of hotel staff, room
locations room rates, amenities, and selling strategies. Take
reservation requests efficiently. Answer switchboard in accordance
with standards of proper telephone etiquette. Block rooms and
handles special requests. Monitor room availability and offer AGM
and GM assistance in yield management and restrictions. Handle safe
deposits by guests per established procedures. Keep lobby and desk
area clean and presentable. Have a thorough knowledge of emergency
and security proceduresHere are some reasons our associates like
working for us:Benefits (Full Time Associates only)We offer
competitive wages. Full-time associates are eligible to participate
in a comprehensive benefit package, which includes
medical/dental/vision plans, life insurance, ST/LT disability
options, 401K options, tuition assistance, discounted room rates at
Concord managed hotels, plus training & development and career
advancement opportunities. Why Concord?Our culture is based on our
five Cornerstones and they are what we consider our foundation:
Quality, Integrity, Community, Profitability, and Fun. It's
important to us to provide a great work environment for our
associates and we strive to hire the BEST associates in the market.
At Concord, you can enjoy a culture where you are valued and our
Associate First policy is a way of life. Utilize your hospitality
talents with a Company that cares about you and your development.
We do many fun things on property to stay engaged with our
associates and show you we care about you. You take pride in your
work, the hotel, and your employer to make sure we exceed our
guests' expectations. If this is you, we want you to contact us...
Now!If you are seeking a position where you can grow and be a part
of a fun team, this job may be your answer. We are proud to be an
EEO employer M/F/D/V. We maintain a drug-free workplace.
Keywords: Concord Hospitality, Fort Lauderdale , Front Desk Supervisor / NEW AC Hotel $100 monthly attendance BONUS!!!, Hospitality & Tourism , Fort Lauderdale, Florida
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here to apply!
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