Customer Service Representatives
Location: Fort Lauderdale
Posted on: January 13, 2022
Immediate Openings in Plantation!--Customer Service
Representatives- $16/hr$3000 Referral Bonus!
We are looking for Advisors with a passion to serve, an aptitude
for building rapport, and an ability to engage a Member through a
genuine connection with a human touch approach. Our Advisors will
provide exemplary customer service while guiding our Members
through the process. Our Advisors are skilled problem solvers and
utilize a consultative sales approach.
- Healthcare or related industry experience preferred
- Call Center experience preferred
- Knowledge of consultative sales techniques
- Ability to remain highly motivated in a multi-faceted
- Bilingual is a PLUS!!--***HIGH DEMAND FOR ENGLISH/SPANISH
Compensation for all positions is competitively higher than the
current marketplace. Simply put - we pay more. We also show our
gratitude through supplemental pay, including overtime, raises, and
performance bonuses. You can earn even more through referral
bonuses. We also offer a comprehensive benefits package including
medical, dental, vision, life, disability, 401(k), and paid
holidays/time off for eligible employees. We invest in the employee
experience through training and development opportunities. Achieve
your potential and grow your career with NationsBenefits.
At NationsBenefits, we are a fast-paced, rapidly growing company
seeking hundreds of new employees for various roles in our six
locations across the Nation.
It all begins with how we care about the people we serve. Since
2015, our mission has guided our principles towards delivering
solutions for a rapidly changing industry. Compassionate Care is at
the center of all we do, and it unites us to foster an environment
where everyone is empowered, inspired, and equipped for
We offer a fulfilling work environment that attracts top talent and
encourages all associates to do their part in delivering
best-in-class service to internal and external customers alike.
It's how we're transforming the healthcare industry for the better.
We provide career advancement opportunities within the organization
with multiple locations in Florida, California, Tennessee,
Pennsylvania, Utah, and India.
Together, we can make a meaningful and measurable difference in the
lives of millions. That's something we can all be proud of.
- Respond swiftly and courteously to all potential customer
- Utilize interpersonal skills to establish a strong relationship
that allow for direct probing to uncover the member's needs
- Resolve member inquiries at the first point of contact
- Utilize effective sales techniques to influence the member to
- Ability to learn product portfolio quickly and discuss options
and features in detail
- Provide knowledge and in-depth advice for hearing loss and
- Educate members on products or services that will enhance their
quality of life
- Show empathy both in word choice and intonation to all
- Strong ability to offer a sales rebuttal that address a
member's objections and in turn present solutions
- Ability to remain confidential with all proprietary
- Competitive and self-motivated
- Minimum 1-year experience in customer service and/or sales
- Ability to handle high call volumes and make sound business
decisions in an efficient manner
- Exposure and/or interest in healthcare products and
- PC proficiency required
- Excellent listening and interpersonal skills
- Excellent communications skills
- Multi-task oriented
- Attention to detail and quality-oriented
- Analytical thinker and problem solver
NationsBenefits is an equal opportunity employer. We do not
discriminate in recruiting, hiring, or promotion based on race,
ethnicity, sex/gender, sexual orientation, gender identity or
expression, age, disability, or protected veteran status or on any
other basis or characteristic prohibited by applicable federal,
state, or local law.
Keywords: NationsBenefits, Fort Lauderdale , Customer Service Representatives, Hospitality & Tourism , Fort Lauderdale, Florida
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