FortLauderdaleRecruiter Since 2001
the smart solution for Fort Lauderdale jobs

Retail Customer Service Associate

Company: FedEx Cross Border
Location: Weston
Posted on: September 10, 2020

Job Description:

Job Number: 1961185BREmployment Type: Regular Full-TimeJob Category: RetailShift: AnyRegion: 048 : Ohio ValleyAddress Line 1: 8390 Mentor AveCity: MentorState: OhioZip Code: 44060Career PreviewTo learn more about working at our FedEx Office Stores, follow the link below for an inside look at a career with us.FedEx Office Career PreviewPosition SummaryAt FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make all the difference. Apply today to bring your friendly face and positive attitude to support our customers in a retail location. You can make a positive impact in the lives of our customers each and every day!The Good Stuff* Variety! Connect with our valued and diverse customers to provide custom solutions.* Get creative! Collaborate with customers to build top notch and complex projects.* Never a dull moment! Fast-paced and exciting environment.* Professionalism! Refine your skills and add value to your talents.* Opportunities! At FedEx Office it is not just a stable job, but the opportunity to build a career.* Comprehensive and competitive benefits.About FedEx OfficeAt FedEx Office, we help transform ideas from digital to physical by enabling customers to print and ship what, when and where they want, with the peace of mind expected of FedEx. FedEx Office is an equal opportunity employer. FedEx Office will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance.General Duties and Responsibilities(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)People* Follows instructions of supervisors and assists other team members in performing store functions* Assists in the training of store team membersService* Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need* Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services* Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs* Ensures all customer problems are resolved quickly and to the satisfaction of the customer* Takes complex customer orders using order systems and provides accurate pricing information* Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels* Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents* Maintains a safe, clean and orderly retail StoreProfit* Ensures confidentiality of customer data and careful handling of documents, media, and packages* Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change* Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability* Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage* Takes preemptive action to prevent errors and waste* Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits* Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and proceduresSelf Management* Performs multiple tasks at the same time* Looks for opportunities to improve knowledge and skills within the retail Store* Able to operate with minimal supervision* Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook* All other duties as needed or requiredMinimum Qualifications and Requirements* High school diploma or equivalent education* 6+ months of specialized experience* Excellent verbal and written communication skills* For new hires, must meet all FedEx Office employment qualifications in force at time of hiring* For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member HandbookEssential FunctionsESSENTIAL FUNCTIONS:* Ability to stand during entire shift, excluding meal and rest periods* Ability to move and lift 55 pounds* Ability, on a consistent basis, to bend/twist at the waist and knees* Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members* Ability, on a consistent basis, to perform work activities requiring cooperation and instruction* Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure* Ability, on a consistent basis, to maintain attention and concentration for extended periods of time* Ability, on a consistent basis, to work with minimal supervision* Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the positionQuality Driven Management (QDM)(Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)* Suggests areas for improvement in internal processes along with possible solutions* Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility* Applies Quality concepts presented at training during daily activities* Supports FedEx Office Quality initiativesEEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. FedEx Office encourages all qualified applicants, including those with criminal histories, to apply for any open position.America's military veterans and individuals with disabilities are strongly encouraged to apply. If you have a disability and you need assistance in order to apply for a position with FedEx Office, please email us at HR.BrassRingHelp@fedex.com.

Keywords: FedEx Cross Border, Fort Lauderdale , Retail Customer Service Associate, Hospitality & Tourism , Weston, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Bartender-Residences (Part Time) (RCDCR) - RC Residences Sunny Isles - (20041237)
Description: Bartender-Residences Part Time RCDCR At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with (more...)
Company: Marriott International, Inc.
Location: Pompano Beach
Posted on: 09/28/2020

Class A CDL Delivery Truck Driver (7144)
Description: br br L W Supply is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. L W Supply delivers the products (more...)
Company: L&W Supply
Location: Port Saint Lucie
Posted on: 09/28/2020

Residences Concierge - St. Regis Bal Harbour Resort - (20046408)
Description: Here's To Your Journey with St. Regis The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV (more...)
Company: Marriott International, Inc.
Location: Pompano Beach
Posted on: 09/28/2020


Part Time Delivery Driver
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: Palm Beach
Posted on: 09/28/2020

Deliver with GoPuff - No Restaurants, No Riders
Description: goPuff , a leading consumer technology platform delivering everyday essentials in minutes from local facilities, is looking for delivery partners to deliver through goDrive , an app that connects Delivery (more...)
Company: goPuff
Location: Fort Lauderdale
Posted on: 09/28/2020

Postmates Part Time Delivery Driver (Same Day Activation)
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: Coral Springs
Posted on: 09/28/2020

Salad and Sandwich Makers - Restaurant Line Cook - Full and Part-Time, Hourly
Description: Restaurant Team Member - Line Cook br br A fresh approach to work. br br Line Cook br br When you join Panera LLC as a Restaurant Team Member - Line Cook, you join in our belief that food (more...)
Company: Panera Bread
Location: Homestead
Posted on: 09/28/2020

Residences Concierge (RCDCR) - The Ritz-Carlton Residences, Miami Beach - (20032726)
Description: Residences Concierge RCDCR At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience (more...)
Company: Marriott International
Location: Hialeah
Posted on: 09/28/2020

Store Counter Sales
Description: Our Store Counter Sales team members are knowledgeable and energetic with a passion for automotive parts. They
Company: O'Reilly Auto Parts
Location: Boca Raton
Posted on: 09/28/2020

Customer Service
Description: We have a strong purpose and values that challenge us to find the answers to the questions. Every person that works with us helps us reach that
Company: J & M SOLUTIONS INC
Location: Miami
Posted on: 09/28/2020

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Fort Lauderdale RSS job feeds