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Dental Front Office Coordinator

Company: Sunrise Smiles Dentistry
Location: Fort Lauderdale
Posted on: November 26, 2022

Job Description:

*Must speak English and Spanish fluently**Must have experience in the dental field*
The Front Office Coordinator is responsible for customer service, sales and helping coordinate a smooth, timely patient experience with scheduling, comfort, and payments.
Essential Duties and Responsibilities:Selling treatment plansPatient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing, and cash postingFollowing up on planned treatmentPromoting excellent customer service by all levels of the staffExecutes all filing and organizational systems for the practiceEnsures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.Support business goals by utilizing schedules effectively and supporting the practice revenue objectives.Follow and demonstrate commitment to Sunrise Smiles policies, professional expectations, clinical service excellence, and outstanding patient service.Other duties as assigned.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Education and/or Experience:Knowledge of business and accounting processes usually obtained from an Associates or Bachelor s degree in Business Administration, Accounting, or Health Care Administration. Experience may substitute for education.
Knowledge, Skills, and Abilities Required:Knowledge and experience in all aspects of billing.Knowledge of regulations related to Medicare, Medicaid, and commercial insurance.Strong customer service skillsSkill in using healthcare software and computer systemsMultitasking skillsProblem-solving skillsProfessional communication and presentation skills, including face to face, email, telephone, and video conference.Knowledge of continuous process improvement concepts and practicesAbility to communicate professionally with dentists, hygienists, allied health staff, administrative staff, frontline staff, contractors, governmental agencies, insurance payers, patients, family members of patients, suppliers, and the general public, of all age levels from child to senior citizen.
Job Type: Full-timeSalary: $20.00 - $26.00 per hourBenefits:401(k)401(k) matchingDental insuranceEmployee discountHealth insurancePaid time offUniform allowanceSupplemental pay types:Bonus payWork Location: One location

Keywords: Sunrise Smiles Dentistry, Fort Lauderdale , Dental Front Office Coordinator, Healthcare , Fort Lauderdale, Florida

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