Navigator - Patient and Family: Adult Orthopedics - Fort Lauderdale, FL - Orthopedics
Company: Cypress Creek Medical Pavilion
Location: Fort Lauderdale
Posted on: May 13, 2022
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Job Description:
Navigator - Patient and Family: Adult Orthopedics - Fort
Lauderdale, FL ---- Summary:Serves as a patient advocate, liaison,
and adviser/educator to assist patients with navigating the
continuum of care. -- Detailed responsibilities:--- Continuously
reviews and evaluates patient progress as outlined within the plan
of care. Communicates plan of care to patient and family and
solicits concerns, questions, and issues for resolution.---
Provides emotional support, counseling, clinical education and
expert guidance to patients and families to promote their ability
to understand and meaningfully participate in the healthcare
process and personal decision-making.--- Serves as a liaison
between patient and clinical staff, administration, physicians, and
community/external resources to coordinate/maximize resources and
identify/resolve barriers to the plan of care.--- Assists patients
and families with resolving financial, psychosocial, functional,
and administrative issues by advising of options and referring to
appropriate resources. Intervenes as appropriate to advocate for
patient and family.--- May collect and assess data to identify
quality trends or actual sources of risks to patients and
employees. Collaborates with multidisciplinary team and committees
with respect to quality outcomes. Competencies and
skills:Essential:--- STANDARDS OF BEHAVIOR: Acts in a manner that
supports the standards of communication, respect, privacy, and
teamwork by demonstrating a commitment to professional and ethical
conduct. --- CUSTOMER SERVICE: Demonstrates commitment to service
excellence by promptly addressing internal/external customer
issues/requests, resolving concerns while maintaining a
professional image and behavior to build and enhance the
patient/family/customer experience.--- ACCOUNTABILITY: Accepts
ownership of job roles and specific assignments/goals; works
independently, takes responsibility for own actions; admits
mistakes and judgment errors; and accepts constructive feedback.
Connects personal work results to the accomplishment of team and
organizational goals.--- RESPONDING TO CHANGE: Accepts change and
adapts in a positive and productive manner; handles unexpected
situations and changes in direction calmly and with confidence.
Views new assignments and job responsibilities as an opportunity
for growth.--- EFFECTIVE COMMUNICATION: Communicates effectively
with various audiences using the most appropriate method for the
situation. --- PROBLEM SOLVING: Ability to identify, analyze and
effectively solve problems. --- PROFESSIONAL CREDIBILITY: Maintains
a credible and professional image by modeling organizational values
and exhibiting knowledge and skills required to contribute to
team/department/organizational goals. --- PATIENT AND FAMILY
CENTERED CARE: "Provides Patient and Family Centered Care to
patients, families, visitors and internal customers"--- KNOWLEDGE
OF DISEASE PROCESS: Applies knowledge of practices and
interventions for specific populations with specific conditions. --
-- Education:Essential:--- Accredited Program --
Credentials:Essential:--- BLS Certification--- Registered Nurse
License Education equivalent experience:Essential:--- Graduate of
an accredited registered/Professional Nursing Program or MSW degree
-- Other information:Complexity of Work: Requires critical thinking
skills, effective communications skills, decisive judgment and the
ability to work with minimal supervision. Must be able to work in a
stressful environment and take appropriate action.Required Work
Experience: One year experience in related field. -- -- Working
conditions:Essential:--- Bending and Stooping------ 80.00%---
Climbing------ 60.00%--- Keyboard Entry------ 80.00%---
Kneeling------ 60.00%--- Lifting/Carrying Patients 35 Pounds or
Greater------ 80.00%--- Lifting or Carrying 0 - 25 lbs
Non-Patient------ 80.00%--- Lifting or Carrying 25.01 lbs - 75 lbs
Non-Patient------ 60.00%--- Pushing or Pulling 0 - 25 lbs
Non-Patient------ 80.00%--- Pushing or Pulling 26 - 75 lbs
Non-Patient------ 80.00%--- Pushing or Pulling > 75 lbs
Non-Patient------ 80.00%--- Reaching------ 80.00%--- Repetitive
Movement Hand/Arm------ 80.00%--- Running------ 60.00%---
Sitting------ 60.00%--- Squatting------ 60.00%--- Standing------
80.00%--- Walking------ 80.00%--- Audible Speech------ 80.00%---
Hearing Acuity------ 80.00%--- Smelling Acuity------ 60.00%---
Depth Perception------ 80.00%--- Distinguish Color------ 80.00%---
Seeing - Far------ 80.00%--- Seeing - Near------ 80.00%--- Bio
hazardous Waste------ 60.00%--- Biological Hazards -
Respiratory------ 60.00%--- Biological Hazards - Skin or
Ingestion------ 60.00%--- Blood and/or Bodily Fluids------
60.00%--- Communicable Diseases and/or Pathogens------ 60.00%---
Cytotoxic Chemicals------ 60.00%--- Dust------ 60.00%---
Gas/Vapors/Fumes------ 60.00%--- Hazardous Chemicals------
40.00%--- Latex------ 80.00%--- Computer Monitor------ 80.00%---
Domestic Animals------ 60.00%--- Extreme Heat/Cold------ 40.00%---
Fire Risk------ 60.00%--- Hazardous Noise------ 40.00%--- Heating
Devices------ 60.00%--- Magnetic Fields------ 40.00%--- Moving
Mechanical Parts------ 80.00%--- Needles/Sharp Objects------
80.00%--- Potential Electric Shock------ 40.00%--- Potential for
Physical Assault------ 40.00%--- Radiation------ 40.00%--- Wet or
Slippery Surfaces------ 60.00% ---- -- Disclaimer: This job
description is not intended, nor should it be construed to be an
exhaustive list of all responsibilities, skills, efforts or working
conditions associated with the job. It is intended to indicate the
general nature and level of work performed by employees within this
classification.
Keywords: Cypress Creek Medical Pavilion, Fort Lauderdale , Navigator - Patient and Family: Adult Orthopedics - Fort Lauderdale, FL - Orthopedics, Healthcare , Fort Lauderdale, Florida
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