PAYMENT PROCESSING MANAGER

Company: Leeds Professional Resources
Location: Fort Lauderdale
Posted on: September 1, 2024

Job Description:

OverviewThe Payment Processing Manager will oversee and optimize our merchant processing operations. The ideal candidate will possess a strong background in payment processing, a deep understanding of industry regulations, and exceptional leadership and communication skills. This role involves managing a team, ensuring compliance with industry standards, and implementing strategies to enhance overall efficiency and customer satisfaction.
Responsibilities

• Lead and manage a team of merchant processing professionals.
• Provide guidance, coaching, and support to team members.
• Foster a positive and collaborative work environment.
• Oversee the day-to-day operations of the merchant processing department.
• Monitor transaction processes to ensure accuracy and efficiency.
• Implement and improve operational policies and procedures.
• Stay updated on industry regulations and ensure the company's compliance.
• Collaborate with compliance officers to develop and implement necessary procedures.
• Cultivate and maintain strong relationships with merchant partners and vendors.
• Collaborate with sales and business development teams to onboard new merchants.
• Analyze processing data to identify trends and areas for improvement.
• Implement strategies to enhance processing efficiency and reduce errors.
• Stay informed about the latest payment processing technologies and trends.
• Collaborate with IT teams to integrate new technologies and improve existing systems.
• Work closely with customer support teams to address merchant inquiries and issues promptly.
• Ensure a high level of customer satisfaction in merchant processing services.
• Perform other duties as assigned by management.
  Qualifications
  • Bachelor's degree in Business, Finance, or a related field.
  • Proven experience in merchant processing or a similar role.
  • Strong understanding of payment processing regulations and compliance.
  • Excellent leadership and team management skills.
  • Analytical mindset with the ability to interpret data and implement improvements.
  • Effective communication and interpersonal skills.
  • Familiarity with industry software and payment processing platforms.
  • Expert-level experience in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Keywords: Leeds Professional Resources, Fort Lauderdale , PAYMENT PROCESSING MANAGER, Executive , Fort Lauderdale, Florida