Hotel Front Desk Manager

Company: Red Carpet Inn Fort Lauderdale
Location: Fort Lauderdale
Posted on: May 26, 2023

Job Description:

We're looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who enjoy working with people. If this sounds like you, apply today!

Responsibilities:

Make sure to adhere to the front desk budget and put in orders for office supplies as needed
Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints
Direct front desk operations and ensure customer service meets our high standards for guest satisfaction
Supervise current front desk staff and hire and train new staff to make sure they're providing excellent customer service and implementing hotel policies
Gather financial information and generate occupancy reports for the general manager


Qualifications:

Prior hospitality experience of 1 year is required for this position
Applicants must have a high school diploma or GED
Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired
Have superb communication skills, management skills, and multitasking skills
Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position


About Company:
Red Carpet Inn Fort Lauderdale is a hotel close to I-95. New lobby, coffee bar, and restaurant are currently under construction.

Keywords: Red Carpet Inn Fort Lauderdale, Fort Lauderdale , Hotel Front Desk Manager, Executive , Fort Lauderdale, Florida