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Senior Technical Infrastructure Project Manager

Company: Kaplan North America, LLC
Location: Fort Lauderdale
Posted on: January 23, 2023

Job Description:

Job Title Senior Technical Infrastructure Project ManagerJob DescriptionFor more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.Primary Responsibilities:

  • Work as a member of the IT PMO, interfacing with the business (including executives) to identify opportunities to save money and improve efficiencies through technology.
  • Manage various major and small projects concurrently, including but not limited to enterprise IT operations, infrastructure build-outs, application implementations, upgrades and maintenance, system process development, and documentation. Some projects may not be technical in nature.
  • Assist in driving change in the management process by communicating regularly with clients and internal IT resources and by contributing ideas for process and operational improvements. opportunities to save money and improve efficiencies through technology
  • Gather and define business and functional requirements from the business
  • Analyze current system and process gaps in the context of new business and function.
  • Conduct business assessment activities
  • Perform high-level estimates and scoping
  • Conduct risk analysis, and apply quality techniques to ensure projects are on schedule, on budget, and scope requirements have been met
  • Establish plans, resource requirements, and scheduling of projects as well as track actual results against a baseline plan
  • Prepare regular status reports communicating to executive-level staff, key project stakeholders, and team members
  • Maintain regular communications with business unit clients and internal technical staff
  • Manage off-hour production releases with internal development staff, technical operations team, and business stakeholders.
  • Write or maintain documentation of client-based technologies, workflow, and other operational processes.Other Responsibilities:
    • Part of every job at Kaplan is a challenge to continually seek out ways to improve our business. This means that in addition to his/her primary responsibilities, the Project Manager should also research ways of improving our project management processes.
    • For junior staff members, provide guidance as needed.
    • Finally, in addition to the responsibilities listed above, the Project Manager is expected to take any additional assignments, as warranted, that may transcend the scope of the primary responsibilities that are described above.Position Requirements:
      • Solid knowledge and experience in formal project management, including risk analysis and client management. MBA is a plus. PMP certification is a plus.
      • Minimum of 7 years of project management experience.
      • Solid knowledge of Microsoft Project, Visio, and other tools as may be required.
      • The person will ensure the functional needs of business partners are met based on business requirements and ensure all system support conforms to business needs and specifications.
      • Issue management/resolution skills are critical as a key area of responsibility in this position. Must be able to deal with cross-functional/organizational personnel to drive issue resolution; we are a matrix organization.
      • Solid client liaison /management skills, verbal and written, as a good portion of time in this position will be spent developing and maintaining working relationships with client personnel and interacting and coordinating technical operations with various internal business units.
      • Strong general technical background in multiple areas of technology to facilitate technical project management.
      • Candidate should have experience managing projects encompassing all major components of technology infrastructure including servers, firewalls, routers, bridges, load balancers, and .net as well as a good understanding of software architecture, including database functions and report writing. Deep technical knowledge in these areas is a major plus.
      • Experience in enterprise system implementations like SalesForce, CRM and ERP, and data center.
      • Excellent written and verbal communication skills. Ability to create detailed project documentation and occasionally end-user or product-related documentation
      • Occasional travel may be required; not expected to exceed 5%.
      • Willingness to work beyond a 40-hour week as neededWe offer a competitive benefits package including:Remote work providing flexible work/life balanceComprehensive Retirement Package including 401K company match and two pension programsOur Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family membersCompetitive health benefits and new hire eligibility starts day-1 of employmentGenerous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communitiesAnd so much more!#LI-Remote#LI-IS1This position is a Salary Grade BLocationRemote/Nationwide, USAAdditional Locations Employee TypeEmployeeJob Functional Area Business Analysis/Project ManagementBusiness Unit00091 Kaplan Higher EDKaplan is an Equal Opportunity Employer. All positions with Kaplan are paid at least $15 per hour or$31,200 per year for full-time positions. Compensation for specific positions are based on job level, skills, years of experience, and education, among other factors. Additionally, certain positions are bonus or commission eligible. Information regarding benefits can be found .Diversity & Inclusion Statement:Diversity inspires innovation and growth in the Kaplan community. Kaplan strives to be a model employer for inclusiveness. Not only does Kaplan value its employees for their professionalism and skills, but also for the unique viewpoints they bring to the Organization. Kaplan's employees bring diverse perspectives, ideas, and backgrounds that give Kaplan a competitive edge in anticipating and exceeding our students' needs in today's global market. Learn more about our .

Keywords: Kaplan North America, LLC, Fort Lauderdale , Senior Technical Infrastructure Project Manager, Executive , Fort Lauderdale, Florida

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