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Account Manager (Group Benefits Concepts, Inc.)

Company: Acrisure LLC
Location: Fort Lauderdale
Posted on: November 26, 2022

Job Description:

Group Benefits Concepts, Inc. offers multi-site and multi-plan online enrollment group benefits plans. Group Benefits Concepts, an Acrisure agency partner, has a current need for a full-time Account Manager.This individual will sit remotely, but must be located in the Fort Lauderdale area.Essential Duties and Responsibilities:

  • Receive inbound calls and direct them to the appropriate party
  • Give information and help to solve customer problems
  • Assist with eligibility, enrollment, implementation, renewal, and annual review processes
  • Process and ensure accuracy of client forms and applications for submission
  • Verify coverage for providers
  • Communicate and develop business relationships with clients
  • Scan & email documents
  • Maintain professional attitude, stability, and tolerance in multi-task, time critical environment
  • ID card requests
  • CRM data entry
  • Daily office tasks such as Outlook Inbox management, etc.
  • Math calculation for payroll deduction, safe harbor and other repetitive tasks for clients
  • Online carrier submissions in varying formats
  • Special projects and other duties as assignedThis description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and Experience:
    • High school diploma or the recognized equivalent, required
    • Proficient knowledge of Outlook, Microsoft, Teams, Zoom, Publisher, required
    • Strong Microsoft Excel, Word and Adobe PDF skills, required
    • Bilingual (Spanish), required
    • At least 2 years of prior clerical/customer service experience, requiredOther Qualifications:
      • Effective time management skills
      • Ability to multi-task
      • Strong communication skills
      • Strong organization skills
      • Strong attention to deadlinesPhysical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
        • Moderate stress due to regular deadlines and daily challenges
        • High finger dexterity while typing documents and forms
        • Occasionally lift up to 20lbs.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
          • This is a predominately work from home position
          • Initial training will be completed in Fort LauderdaleBenefits:
            • Health insurance
            • Paid time off
            • Dental insurance
            • 401(k)
            • Vision insurance
            • Life insurance
            • 401(k) matchingPowered by JazzHR

Keywords: Acrisure LLC, Fort Lauderdale , Account Manager (Group Benefits Concepts, Inc.), Executive , Fort Lauderdale, Florida

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