Repair Manager-Aloha Pools
Company: National Pool Partners
Location: Fort Lauderdale
Posted on: August 7, 2022
Job Description:
Job DescriptionAloha Pools prides themselves on hiring fantastic
individuals who will provide above average level of care to our
client's pools, spas, and water features. We seek people with
integrity, a strong work ethic, and are customer service driven to
perform repairs and routine maintenance.Essential Functions:
- Scheduling and routing a team of residential/commercial repair
technicians
- Estimating and pricing diagnostic and break-fix repair
jobs
- Managing the ordering and inventory of supplies and parts
through several local suppliers.
- Utilizing multiple systems (software) to track jobs from
initiation through completion and invoicing. (TSP, ION,
QB)Competencies/Skills:
- Effectively lead and motivate others through coaching,
mentoring, etc.
- Strong personal and written communication skills
- Effective time management and organizational skills
- Ability to problem solve issues with practical solutions
- Build rapport and trust with customers and employees
- Ability to use information systems to conduct business,
includes MS Office, enterprise systems (ERP), route management
- Valid driver's license is requiredEducation, Licensure and
Experience Requirements:
- A high school diploma or GED required
- Some college preferred
- Previous scheduling, dispatching, and service management
experience preferred.
- Must be able to type and use customer relationship management
systems and mobile applications.
- Ability to organize and prioritize multiple tasks in a
fast-paced environment.
- Ability to communicate well, using excellent interpersonal and
communication skills.
- Must be able to adapt quickly in an ever-changing, fast-paced
environment.
- High proficiency with emailing, instant messaging, and various
electronic devices and applications for effective
communication/information sharing.
- Ability to prioritize workload, work under pressure while
maintaining composure, and occasionally diffuse escalations.
- Excellent written communication skills, including spelling and
punctuation.
- Excellent team player with a commitment to company values.
- Ability to grow while managing
- Ability to develop an increase in revenue through Selling /
Upselling the Value-Add concept.
Keywords: National Pool Partners, Fort Lauderdale , Repair Manager-Aloha Pools, Executive , Fort Lauderdale, Florida
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