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Repair Manager-Aloha Pools

Company: National Pool Partners
Location: Fort Lauderdale
Posted on: August 7, 2022

Job Description:

Job DescriptionAloha Pools prides themselves on hiring fantastic individuals who will provide above average level of care to our client's pools, spas, and water features. We seek people with integrity, a strong work ethic, and are customer service driven to perform repairs and routine maintenance.Essential Functions:

  • Scheduling and routing a team of residential/commercial repair technicians
  • Estimating and pricing diagnostic and break-fix repair jobs
  • Managing the ordering and inventory of supplies and parts through several local suppliers.
  • Utilizing multiple systems (software) to track jobs from initiation through completion and invoicing. (TSP, ION, QB)Competencies/Skills:
    • Effectively lead and motivate others through coaching, mentoring, etc.
    • Strong personal and written communication skills
    • Effective time management and organizational skills
    • Ability to problem solve issues with practical solutions
    • Build rapport and trust with customers and employees
    • Ability to use information systems to conduct business, includes MS Office, enterprise systems (ERP), route management
    • Valid driver's license is requiredEducation, Licensure and Experience Requirements:
      • A high school diploma or GED required
      • Some college preferred
      • Previous scheduling, dispatching, and service management experience preferred.
      • Must be able to type and use customer relationship management systems and mobile applications.
      • Ability to organize and prioritize multiple tasks in a fast-paced environment.
      • Ability to communicate well, using excellent interpersonal and communication skills.
      • Must be able to adapt quickly in an ever-changing, fast-paced environment.
      • High proficiency with emailing, instant messaging, and various electronic devices and applications for effective communication/information sharing.
      • Ability to prioritize workload, work under pressure while maintaining composure, and occasionally diffuse escalations.
      • Excellent written communication skills, including spelling and punctuation.
      • Excellent team player with a commitment to company values.
      • Ability to grow while managing
      • Ability to develop an increase in revenue through Selling / Upselling the Value-Add concept.

Keywords: National Pool Partners, Fort Lauderdale , Repair Manager-Aloha Pools, Executive , Fort Lauderdale, Florida

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