Repair Manager-Aloha Pools

Company: National Pool Partners
Location: Fort Lauderdale
Posted on: August 7, 2022

Job Description:

Job DescriptionAloha Pools prides themselves on hiring fantastic individuals who will provide above average level of care to our client's pools, spas, and water features. We seek people with integrity, a strong work ethic, and are customer service driven to perform repairs and routine maintenance.Essential Functions:

• Scheduling and routing a team of residential/commercial repair technicians
• Estimating and pricing diagnostic and break-fix repair jobs
• Managing the ordering and inventory of supplies and parts through several local suppliers.
• Utilizing multiple systems (software) to track jobs from initiation through completion and invoicing. (TSP, ION, QB)Competencies/Skills:
  • Effectively lead and motivate others through coaching, mentoring, etc.
  • Strong personal and written communication skills
  • Effective time management and organizational skills
  • Ability to problem solve issues with practical solutions
  • Build rapport and trust with customers and employees
  • Ability to use information systems to conduct business, includes MS Office, enterprise systems (ERP), route management
  • Valid driver's license is requiredEducation, Licensure and Experience Requirements:
    • A high school diploma or GED required
    • Some college preferred
    • Previous scheduling, dispatching, and service management experience preferred.
    • Must be able to type and use customer relationship management systems and mobile applications.
    • Ability to organize and prioritize multiple tasks in a fast-paced environment.
    • Ability to communicate well, using excellent interpersonal and communication skills.
    • Must be able to adapt quickly in an ever-changing, fast-paced environment.
    • High proficiency with emailing, instant messaging, and various electronic devices and applications for effective communication/information sharing.
    • Ability to prioritize workload, work under pressure while maintaining composure, and occasionally diffuse escalations.
    • Excellent written communication skills, including spelling and punctuation.
    • Excellent team player with a commitment to company values.
    • Ability to grow while managing
    • Ability to develop an increase in revenue through Selling / Upselling the Value-Add concept.

Keywords: National Pool Partners, Fort Lauderdale , Repair Manager-Aloha Pools, Executive , Fort Lauderdale, Florida