Housekeeping Assistant Manager
Company: Aimbridge Hospitality
Location: Fort Lauderdale
Posted on: May 13, 2022
Job Description:
Assist in managing the day to day operation of the Housekeeping
Department and responsible for ensuring efficient operations of the
Department in the absence of the Housekeeping Manager and in
accordance with Aimbridge Hospitality standards. -Management-level
associates are expected to work as much of each workday as is
necessary to complete their job responsibilities; for OEM
associates overtime does apply and is calculated accordingly.Exempt
managers must customarily and regular direct the work of at least 3
full-time associates or their equivalents. Primary duties must
consist of administrative executive or professional tasks more than
50 percent of the time and job duties must also involve the use of
discretion and independent judgement more than 50 percent of the
time. - -QUALIFICATIONS: -
- At least 3 years of progressive experience in a hotel or a
related field; or a 2-year college degree and 2 or more years of
related experience; or a 4-year college degree and at least 1 year
of related experience.
- Supervisory experience required.
- Must be proficient in Windows Operating Systems
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses
of action quickly and accurately.
- Must work well in stressful high pressure situations.
- Must maintain composure and objectivity under pressure.
- Must be effective in handling problems in the workplace
including anticipating preventing identifying and solving problems
as necessary.
- Must have the ability to assimilate complex information data
etc. from disparate sources and consider adjust or modify to meet
the constraints of the particular need.
- Must be effective at listening to understanding clarifying and
resolving the concerns and issues raised by coworkers and
guests.
- Must be able to work with and understand financial information
and data and basic arithmetic functions. -RESPONSIBILITIES: -
- Approach all encounters with guests and employees in an
attentive friendly courteous and service oriented manner.
- Maintain regular attendance in compliance with Aimbridge
Hospitality standards as required by scheduling which will vary
according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming
which include wearing the proper uniform and name tag when working
(per brand standards).
- Comply at all times with Aimbridge Hospitality standards and
regulations to encourage safe and efficient hotel operations.
- Comply with certification requirements as applicable for
position to include: Food handlers Alcohol Awareness CPR & First
Aid.
- Assist in establishing and maintaining a key control system for
the department.
- Ensure the proper use of radio etiquette within the
housekeeping department.
- Schedule routine inspections of all guest rooms/suites and
public areas to ensure everything is clean and in good repair
- Assist in controlling expenses and minimizing waste in all
areas of housekeeping.
- Participate in the preparation of the annual departmental
budget and financial plans
- Conduct pre-shift meeting and review all information pertinent
to the day's activities
- Assist with inspection of rooms daily (do not schedule an
additional Supervisor unless occupancy is over 90 rooms or with
General Manager's approval -property specific).
- Assist with the review of Housekeeping staff's worked hours for
payroll compilation and submit to accounting on a timely
basis.
- Assist with the preparation of employee Schedule according to
the business forecast payroll budget guidelines and productivity
requirements. Submit the Schedule and Wage Progress Report to the
Housekeeping Manager weekly for review.
- Assist with the overall supervision of daily inspection for
arriving V.I.P.'s.
- Ensure lobbies guest hallways guest rooms and the back of the
house areas are cleaned to Aimbridge Hospitality standards.
- Assist with deep cleaning projects
- Assist Housekeeping staff during unanticipated rush
periods
- Maintain required pars of all Housekeeping and Laundry supplies
by ordering all needed supplies and amenities on a
monthly/quarterly basis.
- Assist with the completion of monthly and quarterly
Housekeeping inventories on a timely basis.
- Ensure guest privacy and security by correctly following
Aimbridge Hospitality procedures.
- Participate in required M.O.D. coverage as scheduled.
- Ensure implementation of all Aimbridge Hospitality's policies
and house rules.
- Assist with training and review of all 'House Safety' rules and
procedures with Housekeeping staff.
- Monitor work orders and submit to Engineering department
according to procedures; Follow up on Maintenance Requests to
ensure completion.
- Respond to all guest requests situations complaints and
accidents presented to Housekeeping in an attentive courteous and
efficient way.
- Attend monthly all-employee team meetings and any other
functions required by management.
- Maintain a professional working relationship and promote open
lines of communication with other managers employees and all other
departments.
- Respond to emergency situations using information contained in
M.S.D. sheets. Keep M.S.D. sheets current and easily
available.
- Assist in monitoring -------Lost and Found' procedures and
policies according to standards.
- Assist with the training of all Housekeeping personnel
according to Aimbridge Hospitality standards using the steps to
effective training according to Aimbridge Hospitality
standards.
- Ensure that employees are at all times attentive friendly
helpful and courteous to all guests managers and other
employees.
- Use the telephone and computer system for reporting and
verifying room status.
- Properly store secure and issue supplies as needed to meet
business demands.
- Complete all reports in a timely and efficient manner as
required by management.
- Review Guest Request log daily to ensure that all requests have
been met taking proactive steps to address problems before they
occur.
- Ensure completion of regular maintenance and cleaning projects
on a biannual basis.
- Perform any other duties as requested by the General Manager.
-This beachfront Fort Lauderdale, Florida hotel is located across
from Fort Lauderdale Beach and the Atlantic Ocean. The hotel offers
on-site dining at Bubba Gump Shrimp Company, Sea Breeze Poolside
Bar, and The Bistro. Las Olas entertainment district is within
walking distance. -Guest rooms at the Courtyard Fort Lauderdale
Beach offer free high-speed internet access and a flat-screen LCD
TV. The rooms also provide a small refrigerator and a coffee maker.
Select rooms are equipped with a living area with a sofa bed. -A
fitness center and an outdoor pool are on-site at the Fort
Lauderdale Beach Courtyard by Marriott. The hotel offers Starbucks
- coffee in The Bistro, and laundry facilities are on site. -Fort
Lauderdale/Hollywood International Airport is a short drive from
the Courtyard by Marriott Fort Lauderdale Beach. The Fort
Lauderdale Aquatic Center is also within driving distance of the
hotel. -As the global leader in third-party hotel management, our
growing portfolio represents over 1,550 hotels in 49 states and 22
countries, from top international lodging brands to luxury hotels,
destination resorts and lifestyle hotels. Our associates around the
globe are passionate about serving our guests and driving
exceptional results, and thrive in a culture where everyone is
inspired to be the best. Join a world of possibility with Aimbridge
Hospitality.After an initial waiting period, those hired into full
time positions are eligible for a competitive benefits package that
includes the following:
- Now offering Daily Pay! Ask your Recruiter for more
details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Keywords: Aimbridge Hospitality, Fort Lauderdale , Housekeeping Assistant Manager, Executive , Fort Lauderdale, Florida
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