Technical Project Manager-FTL
Company: SNI Technology
Location: Fort Lauderdale
Posted on: May 12, 2022
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Job Description:
Technical Project Manager
We're seeking a highly motivated, customer-focused, diligent, and
team-oriented technical project manager. Candidate will be
responsible for the timely and quality delivery of IT
infrastructure projects and services. Will also be responsible for
following consistent and repeatable IT project management
standardized procedures and processes' and achieving financial
results on assigned projects. Provides project coordination for
day-to-day activities of employees and sub-contractors. Secures new
work and change orders from the existing customer base. Provides
service project estimating and estimating reviews. Acts as a
technical resource for sales and responsible for overall project
program compliance execution and strategy. Must also have a clear
understanding of the challenges of information security, networking
and have experience with ticketing systems concepts.
Scope
Candidate must have extensive experience in technical project
management/delivery, business process improvement and personal
management. The primary function of the technical project manager
is to manage multiple technical projects and liaise between
business unit's customers by aligning business unit goals and
objectives with IT project planning, development, and
implementation. The technical project manager will communicate
technical concepts to both technical and non-technical audiences
regarding IT systems, functions/sales.
Essential Duties/Responsibilities:
Oversees, plans, executes/controls assigned projects. Resolves
issues where other parties impact commissioning process.
Facilitates escalation of product related problems.
Leads solution design meetings with subject matter experts and
translates decisions into customer scopes of work.
Analyzes financial reporting systems and project schedules to
proactively address potential problems and manage risk.
Investigates solutions and establishes project recovery plans.
Provides ongoing cost and estimate analysis reporting. Manages
allocation of costs to financial reporting systems.
Uses company standard tracking and reporting tools to effectively
communicate project progress and financial status to
management.
Proactively investigates opportunities for improvements in the
project scope that will result in value added change orders.
Performs associated cost estimates, prepares proposals, and secures
customer acceptance.
Responsible for asset management including collections, cost
control, progress billings and payables.
Experience in drafting and submitting budget proposals and
recommending subsequent budget changes when necessary.
Oversees assigned projects for compliance with specifications, and
installation techniques.
Uses negotiation skills to consistently resolve disputes.
Recommends information technology strategies, policies, and
procedures by evaluating organization outcomes; identifying
problems; evaluating trends; anticipating requirements.
Builds and maintains strong relationships with team members,
vendors, and other departments involved in the projects. Owns
stakeholder management, responsible for setting customer
expectations and leading efforts to sustain customer
satisfaction.
Defines IT project scope, goals and deliverables that support
business goals in collaboration with senior management and
stakeholders.
Develops and delivers progress reports, identifies potential
crises, devises, and leads the execution of contingency plans.
Actively seeks out and acts on opportunities for PM process
improvement using a combination of industry experience, Lean
activities, and process automation.
Effectively manage customer IT projects such that company standards
and expectations are met.
Obtain subject matter expertise in the area being managed.
Assist in advancing team standards, policies/procedures, and work
to achieve them.
Ensure that required knowledge is obtained to maximize use of
existing and perspective technology.
Secures new work and change orders from the existing customer base.
Estimates work and presents proposals to the customer.
Acts as a technical resource for Sales on large projects. Assists
sales in project development efforts and performs pre-bid
reviews.
Provide metrics, reports and communicate progress to leadership
Establish working relationships with others in the department,
collaborating on new technology needs or expanded uses for existing
technologies to increase functionality or efficiency.
Participate in and ensure that related technology and application
documentation is developed and maintained.
Maintain a high level of technical competence; assist co-workers in
resolving complex technical problems and work with customers to
ensure solutions are satisfactory.
Participates in the creation and enforcement of the technical
service system standards for on premise and systems
environments.
Advance company vision
Required to be on call for support via a rotational schedule.
Requirements
Bachelor's Degree from a four-year College or University or
equivalent combination of education and experience
5-7+ years of related experience
MSP experience is a +
PMP certification is a +
Office 365 use and experience preferred.
Experience in and proficient with using Microsoft Project and
complex project management tools.
Experience in personnel management
Demonstrated verbal and written communication skills. Must have the
ability to communicate technical material to a non-technical
audience.
Solid experience with Waterfall, Agile, and mixed methodologies in
a technical/infrastructure related environment.
Technical certifications past/present preferred in
Microsoft/network/infrastructure or storage disciplines
Knowledge with wireless technologies, including wireless access
points, wireless protocols, VPN, and security.
Proficient with WAN and LAN protocols.
Strong understanding of TCP/IP, DNS, DHCP, VPN, High Availability,
networking concepts and protocol.
Knowledge of network security, i.e., firewalls, network intrusion
prevention, vulnerability testing, authentication, and
encryption.
General experience with routers, servers, switching, wireless
technologies, VOIP a plus.
Technical knowledge in the development and implementation of local
and wide area network systems, desktop operations, and related
communications infrastructure.
May have some level of expertise in one or more system(s)/IT
function(s)/ business unit(s) supported. Creating network and
systems diagrams.
Has strong knowledge in technical policies and practices.
Experience with service desk and ticketing required.
Translates the IT strategy into action.
Certificates, Licenses, Registrations
Valid Driver's License
Ability to travel with 10%-20% availability (In Tri-County)
Keywords: SNI Technology, Fort Lauderdale , Technical Project Manager-FTL, Executive , Fort Lauderdale, Florida
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