Shift Manager
Company: Wendy's
Location: Fort Lauderdale
Posted on: May 12, 2022
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Job Description:
As a Shift Manager, you will be responsible for assisting the
execution of daily operations activities. The following provides an
overview of the basic responsibilities of a Shift Manager however,
with each certification you will be qualified and expected to
provide additional leadership in one or more additional areas
(Open/Close, Kitchen and/or Customer Service). You may be
responsible for overall restaurant effectiveness. As needed, you
may be assigned other managerial and supervisory responsibilities,
including performing as the Ops Leader. See certification position
descriptions below.
Specific Responsibilities Include:
Open/Close Shift Manager Overview:In this role, your primary
responsibility will be to supervise, coordinate and delegate
opening and closing responsibilities and procedures. Your team will
count on you to ensure compliance in the areas of timely open and
closes, cleanliness, food safety, as well as line prep set-up. You
will be a leader in creating a productive, clean, safety conscious,
and friendly work environment. You will mentor and develop crew
members and Team Trainers. You will partner with other Restaurant
Management to identify specific opportunities for optimizing
efficiencies and maximizing the profitability of the
restaurant.
In this role, you directly impact the ability of the restaurant to
"Delight Every Customer" by ensuring compliance in the areas of
service, production, quality, and food safety. You are instrumental
in the restaurant's ability to deliver our core menu of
high-quality items, along with our limited-time (LTO) menu options.
You will mentor and train team members as you continue your path of
personal and professional development.
You will inspire the entire restaurant team to drive a
customer-centered service culture to build customer loyalty. You'll
lead the planning process for daily operations, to guarantee every
shift is set up to deliver the best customer service. You'll be the
expert on executing great huddles in our restaurants, which is the
Wendy's way of regularly communicating with our restaurant teams on
what's most important to our customers and how we can exceed their
expectations. You will partner with other Restaurant Management to
identify specific opportunities for optimizing efficiencies and
maximizing the profitability of the restaurant.
The Wendy's Company is the world's second largest quick-service
hamburger company. The Wendy's system includes more than 6,500
franchise and Company restaurants in the U.S. and 25 other
countries and U.S. territories worldwide.
Education / Experience
Wendy's is an equal employment opportunity employer that may
provide reasonable accommodation to enable individuals with
disabilities to perform the essential functions of the job
Keywords: Wendy's, Fort Lauderdale , Shift Manager, Executive , Fort Lauderdale, Florida
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