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Managing Director

Company: Kforce
Location: Fort Lauderdale
Posted on: November 19, 2021

Job Description:

Kforce is one of the premier leaders in the staffing industry, where Great People = Great ResultsSM. For over 50 years we've thrived on building relationships and making a positive impact in the lives of those we touch. We believe in acting with integrity, doing the right thing and giving back to our communities. A professional staffing services firm, Kforce stands for KnowledgeForce--, describing our highly skilled professionals. Our flexible and direct hire staffing specialists engage over 23,000 highly skilled Technology and Finance & Accounting professionals annually, connecting them with more than 4,000 customers. Our national network of 60 offices, two national recruiting centers, and 2,000+ associates support our ability to meet the needs of customers of all sizes, including 70% of the Fortune 100. Join the Kforce family and we will support you with expert training, innovative tools, an amazing culture, and a team of Great People that will cheer you on your road to success! SUMMARY: The Managing Director is responsible for and provides oversight of the entire delivery process of a given office and ensures client satisfaction through the delivery of exceptional customer service characterized by mutual respect, understanding, and trust. ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Oversee all activities related to the delivery process within a given office or marketplace for a specific product
  • Responsible for hiring and supervision of a team of Directors, Market Managers, Account Managers, Recruiters (in some markets), and other staff as appropriate
  • Responsible for training and career development of team members
  • Set daily activity goals for team, ensure attainment of set goals, and provide day-to-day guidance and direction.
  • Conduct weekly one-on-one meetings with team members and perform account reviews with all Account Managers and Directors
  • Ensure accounts and job orders are prioritized accordingly
  • Develop service and delivery plans in support of organizational strategies and objectives. Recommend improvement of strategies based on market research and competitor analyses. Oversee implementation of approved strategies and initiatives
  • Analyze operational and financial data; prepare forecasts and projections
  • Identify customer needs and be continuously alert and responsive to changing customer business environment and needs. Communicate to account management team accordingly
  • Serve as the quality checkpoint associated with the service and delivery process
  • Provide ongoing performance feedback to each team member, both informally and through the formal performance evaluation process. Drive performance accountability for all Directors, Market Managers, Account, Managers, and Recruiters.
  • Provide support by accompanying team members to key client visits when appropriate
  • Ensure day-to-day business is conducted within compliance of corporate policies and procedures
  • Develops and executes daily plan. SUPERVISORY RESPONSIBILITIES:
    • Supervise activities of Client Services department staff. Job Requirements:KEY SUCCESS INDICATORS/ATTRIBUTES:
      • Demonstrate a strong commitment to exceptional customer service and leadership among peers.
      • Demonstrate strong commitment to a team environment and a client focus.
      • Demonstrate well-developed verbal and written communication skills
      • Proficient at handling difficult situations with professionalism and respect
      • Ability to develop an independent viewpoint and present a compelling business case to support recommendations
      • Possess sound judgment and reasoning abilities
      • Exhibit strong drive for results and success; convey a sense of urgency to achieve outcomes and exceed expectations; persist despite obstacles, setbacks and competing influences
      • Ability to develop and maintain relationships with key business partners by building personal credibility and solid trust
      • Ability to self-motivate and self-direct.
      • Possess strong time management and organizational skills
      • Proven ability to gain access to and cultivate strong relationships with hiring managers
      • Aggressively look for opportunities to sustain regular contact with clients and improve client retention
      • Clearly demonstrate expertise within functional discipline
      • Commitment and adherence to company Core Values EDUCATION AND/OR EXPERIENCE:
        • Bachelor's degree and 3 plus years of related product/business experience preferably within the staffing industry. Previous management experience preferred. CERTIFICATES AND/OR LICENSES:
          • None required Kforce is an EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

Keywords: Kforce, Fort Lauderdale , Managing Director, Executive , Fort Lauderdale, Florida

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