Transact Enablement Manager - Cloud Transact

Company: Microsoft Corporation
Location: Fort Lauderdale
Posted on: November 19, 2021

Job Description:

Organization Summary: If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft and to our customers and partners. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards great work. We make doing business with Microsoft easy. Position Description: At Microsoft's Americas Operations Center we have a passion for customers, partners and technology. As a member of the Americas Operations team, you will coordinate and manage revenue enablement and deal lifecycle for our most strategic commercial partnership accounts. The Transact Services Team sits within Microsoft Business Operations (MBO) and is responsible for successful and compliant processing of transactions and fulfilment of customer obligations. You will be joining a fast-paced team that is focused on results, works together to solve problems, and is committed to developing people. The Transact Enablement Manager - Cloud Transact role interfaces with Engineering, Launch, and various Support organizations to operationalize cloud products and workloads across both legacy and modern transaction motions. Responsibilities include process incubation, transaction management, and escalation support across all three clouds (Azure, O365, and D365). Additionally, the role is accountable for driving operational excellence throughout Transact Services through the identification, creation, and ongoing execution of solutions and process enhancements. Basic Qualifications: * A Bachelor's degree in Operations, Business, Supply Chain, Finance, or a related field, or equivalent alternative education, skills, and/or practical experience. * 3+ years of experience in Operations, Program Management, or Project Management. Preferred Qualifications: * Master's Degree or MBA * Detail oriented with proven ability to deal with ambiguity and work effectively in situations involving uncertainty or lack of information. * Able to work in a pressured environment to tight deadlines when required. * Excellent written and oral communication skills * Strong analytical, problem solving and decision-making skills. * Excellent communication skills with ability to build solid relationships with individuals at all levels. * Have industry knowledge to shape transformational business deal construction from an industry transformational driver. * Proven ability to independently and effectively create solutions that can be globally implemented and ability to influence others in their adoption * Demonstrated excellence in thought leadership, innovation, and execution management; ability to influence without authority. * Knowledgeable on Business Value deal constructions to provide guidance to the team, operations deal managers and Deal Desk. * Challenge Status-quo (Growth-Mindset). * Understand industry objectives, strategic direction and key competition. * Broad working knowledge of Microsoft including business groups, segment and support functions including multiple channels and business groups. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Responsibilities: * Execute specific operational functions for Cloud Transact. * Support critical pre- & post-sales cloud issues and escalations to resolution across stakeholders. * Build and scale processes and capabilities to enable the future growth of Cloud Operations. * Document and share learnings relating to cloud operations encompassing systems, tools, stakeholders, and processes. * Understand the controls that drive compliance and provide direction to enable new commerce motions. * Ensure policies and processes are enforced and communicated. * Drive continuous process improvements via analysis and identification of opportunities with a global consideration. * Leverage reporting and analytics to manage end-to-end transactional functions. * Communicate across all levels, including senior management. Ideal Candidate Attributes: * Demonstrates curiosity to learn about and support transactional workloads. * Deep understanding the Microsoft Sales Process (or similar industry sales process) and associated transactional motions. * Understanding of Microsoft's cloud offerings. * Understanding of Microsoft's cloud licensing models. * Continuous Process Improvement Mindset. * Successful collaboration with Senior Business Stakeholders. * Strong understanding of current MS Commercial processes including documents, systems, and organizations. * Adept in Process Design and Execution. * Experience writing and using queries for Database Management Systems (DBMS) such as SQL and KQL.

Keywords: Microsoft Corporation, Fort Lauderdale , Transact Enablement Manager - Cloud Transact, Executive , Fort Lauderdale, Florida