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Director of Provider Experience

Company: Flybridge Staffing
Location: Fort Lauderdale
Posted on: May 5, 2021

Job Description:

Flybridge staffing is currently searching for a Director of Provider Experience for one of the fastest growing companies in the country! The Director of Provider Experience is responsible for provider network outreach and contracting, network development and provider relations functions for the development and maintenance a provider network. The Director drives daily activity of the provider contracting, network development and/or provider relations functions. (Manage a team of 11 resources).

Job Requirements: Responsibilities:
-- Manages the operations of a healthcare provider network.
-- Responsible for establishing and maintaining processes and systems to provide routine services to members including contract management and credentialing.
-- Recruitment and contracting of provider networks in new and prospective markets, and existing market expansions.
-- Perform complex financial analyses to identify medical cost improvement opportunities, develop strategies to reach financial goals, and execute contracting strategies to meet goals and objectives.
-- Monitor performance, develop, and implement business solutions to address process and quality gaps, and communicate network strategy and planning.
-- Hiring, training, and measures performance of staff to provide effective and operations within budget.
-- Strong Excel skills required (proprietary system being built currently, which will move away from Excel)
-- Oversight of all provider training
-- Monthly and ad hoc provider roster submissions
-- Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
-- Email providers updated Client documents, as needed.
-- Audit AP documents for delivery to Finance Dept.
-- Attend national and industry meetings, Host provider events, Site visits.

Qualifications and Education Requirements
-- Bachelor's degree in Business Administration, Health Care Administration, related field or equivalent experience.
-- 5+ years of combined contracting, network development, or provider relations experience.
-- Experience in Medicaid/Medicare contracting and negotiating hospital, large physician groups and ancillary service agreements.

Preferred Skills
-- Strong ability to direct and lead members of the provider team.
-- Excellent interpersonal skills to communicate effectively.
-- Ability to develop and implement strategies to accelerate provider network growth.
-- Ability to develop and implement dynamic, innovative provider experience.
-- Ability to oversee all aspects of provider compliance and training.
-- Working Knowledge in Microsoft Office.

If your background aligns with the above details and you would like to learn more, please submit your resume to or on our website, and one of our recruiters will be in touch with you ASAP.

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Keywords: Flybridge Staffing, Fort Lauderdale , Director of Provider Experience, Executive , Fort Lauderdale, Florida

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