Veterans Preferred - CES - ServiceNow - Manager
Company: PwC
Location: Fort Lauderdale
Posted on: April 5, 2021
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Job Description:
Military Veterans are Encouraged to Apply. Line of Service:
AdvisorySpecialty/Competency: Cloud Computing &
NetworkingIndustry/Sector: Not ApplicableTime Type: Full
timeGovernment Clearance Required: NoAvailable for Work
Sponsorship: YesTravel Requirements: Not SpecifiedA career in our
Service Management practice, within Cloud Computing and Networking
services, will provide you with the opportunity to focus on the
joint business relationship between PwC and Google, HP, Microsoft,
Oracle, SAP, and other cloud based platforms to bring new and
innovative services to some of the largest companies. We help our
clients adopt the cloud to transform Information Technology, scale
and streamline operations and create new cloud based businesses
through our strong alliances. You'll be at the forefront of helping
organisations around the globe adopt innovative technology
solutions that optimise business processes or enable scalable
technology. Our team helps organisations transform their
Information Technology operations into additional sources of
revenue by improving Information Technology service delivery, cost
efficiency, and customer satisfaction. As part of the team, you'll
help our clients design and implement process strategies to address
gaps in their cloud service delivery and service management
proficiency.To really stand out and make us fit for the future in a
constantly changing world, each and every one of us at PwC needs to
be a purpose-led and values-driven leader at every level. To help
us achieve this we have the PwC Professional; our global leadership
development framework. It gives us a single set of expectations
across our lines, geographies and career paths, and provides
transparency on the skills we need as individuals to be successful
and progress in our careers, now and in the future.As a Manager,
you'll work as part of a team of problem solvers, helping to solve
complex business issues from strategy to execution. PwC
Professional skills and responsibilities for this management level
include but are not limited to:Develop new skills outside of
comfort zone.Act to resolve issues which prevent the team working
effectively.Coach others, recognise their strengths, and encourage
them to take ownership of their personal development.Analyse
complex ideas or proposals and build a range of meaningful
recommendations.Use multiple sources of information including
broader stakeholder views to develop solutions and
recommendations.Address sub-standard work or work that does not
meet firm's/client's expectations.Use data and insights to inform
conclusions and support decision-making.Develop a point of view on
key global trends, and how they impact clients.Manage a variety of
viewpoints to build consensus and create positive outcomes for all
parties.Simplify complex messages, highlighting and summarising key
points.Uphold the firm's code of ethics and business conduct. Job
Requirements and Preferences : Basic Qualifications : Minimum
Degree Required : Bachelor Degree Minimum Years of Experience : 6
year(s) Preferred Qualifications : Preferred Fields of Study :
Computer and Information Science, Computer Applications, Computer
Engineering, Computer Programming, Computer Systems Analysis,
Information CyberSecurity, Information Technology, Management
Information Systems, Systems Engineering Certification(s) Preferred
: ServiceNow Administrator, ITIL FoundationPreferred
Knowledge/Skills : Demonstrates extensive abilities and/or a proven
record of success leading technical aspects of project delivery and
solution delivery including:Participating as a key member of the
implementation project team;Leading development activities by
collaborating on design and directing the technical solutions to be
implemented on a project;Mentoring field resources in
implementation methodology, configuration and industry leading
practices for the ServiceNow application suite;Leveraging hands-on
configuration development of the ServiceNow platform, integrations,
MID servers, and various other related systems as a project
requires;Working with Service Management Consultants to build the
system from specific client requirements;Documenting design,
specific solutions, and client-facing materials;Documenting custom
solutions and internal materials;Configuring proof-of-concept and
demonstration solutions to support sales and other related
efforts;Driving continuous improvements for implementation
methodology and service offerings; and,Building internal practice
methodologies, guides and intellectual property to improve
consistency and quality for client delivery.Demonstrates extensive
abilities and/or a proven record of success with the
following:Utilizing JavaScript, AngularJS, HTML, CSS, Jelly or
similar web technologies;Understanding general Consulting:
Demonstrated ability to influence and consult (providing options
with pros, cons and risks) during project delivery;Administering
and configuring the ServiceNow platform; and,Possessing knowledge
of IT Operations Management including basic networking principles,
virtualization, cloud computing, availability monitoring and
analysis as well as configuration management.All qualified
applicants will receive consideration for employment at PwC without
regard to race; creed; color; religion; national origin; sex; age;
disability; sexual orientation; gender identity or expression;
genetic predisposition or carrier status; veteran, marital, or
citizenship status; or any other status protected by law. PwC is
proud to be an affirmative action and equal opportunity
employer.
Keywords: PwC, Fort Lauderdale , Veterans Preferred - CES - ServiceNow - Manager, Executive , Fort Lauderdale, Florida
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