RPA support engineer

Company: Amiga Informatics
Location: Fort Lauderdale
Posted on: October 12, 2020

Job Description:

Hi Let me know your interest on the below role Title Support Engineer(RPA) Location Fort Lauderdale, FL Job type Full time Job Description Strong experience with Process automation, RPA, Workfusion or AutomationAnywhere, Bots development the automation we are looking for is not related with servers and configurations Job Requirements - Technical Experience administering and maintaining automation platforms (Workfusion and Automation Anywhere) Experience scripting andor toolmaking in PowerShell, SQL, bashbatch, C, or Python Experience with backup and disaster recovery. Experience installing, administering, and troubleshooting servers and workstations Experience with virtualization platforms (VDI)) Working knowledge of networks (switches, firewalls, WAPs, VLANs, VPNs) Job Requirement ndash Education 4+ years of experience in IT Preference given for experience in outsourced IT support (MSP Company) Please note any additional education, equivalent job experience or certification in technology Applicant should expect an IT knowledge-based test. We believe knowledge can come from both school and experience, so we prefer to rely on current knowledge. Job Requirements ndash Other Self-starter Project Management Skills Innovation Activities to Perform Job Description Maintain automation tools, act as single point of contact for automation tool issues Create and improve scripts, monitors, tools, and reports to reduce or eliminate manual, repetitive tasks Triage automation and process improvement boards and ensure work gets delegated appropriately Create, update, and improve technical and procedural documentation Strategy Development Develop and improve operational and repetitive processes and procedures, in alignment with SLAs, company strategy, and departmental mission Create and track performance metrics using custom datasets, dashboards, scorecards, and reports. Escalation Point Act as an escalation point for automated process being handled by other team members Be available to assist or take the lead on automation issues in production after-hours andor on weekends Coach and develop Citi Leans team members Cascade resolutions to and from team members to the rest of the organization Support management and other teams in initiatives and emergencies Time for self-improvement (training, etc.) Best Regards Shipra Gupta Associate Manager Amiga Informatics Inc. Address 501, S. Broadway Hicksville, NY 11801 Email mailto USA India Canada

Keywords: Amiga Informatics, Fort Lauderdale , RPA support engineer, Engineering , Fort Lauderdale, Florida