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Level 3 Support Engineer

Company: The Phoenix Group
Location: Fort Lauderdale
Posted on: September 16, 2020

Job Description:

**Only candidates with Managed Service Provider (MSP) or similar experience will be considered** Responsible for installing, maintaining, and supporting advanced networks, servers, virtualization, storage, desktops, and infrastructure devices at client sites. Configuration of the equipment and software to satisfy specific client business requirements and our own technical standards is paramount. Training the customer to effectively use the new solution and documentation of the solution for ongoing support is required.We require: At least three years experience and exposure to the following technologies: firewalls, networking, routing, server administration, active directory, virtualization (Hyper-V and VMware), storage and disaster recovery Technical certifications are welcome but NOT required. We are more concerned about your actual knowledge and experience Hyper focus on excellent customer service Self accountability and organizational skills to manage tasks Excellent verbal and written communication skills Ability to occasionally work evenings, nights, and weekends About Us: We are a young, fast-growing full-service IT company. Everyone is encouraged to roll up their sleeves and contribute to the team. Our team members are passionate and driven. We encourage and reward out of the box thinking and creative problem solving. We care. Not just about our clients, but our employees as well. Your feedback is always welcome. Customer relationships are extremely important to us. We provide the highest levels of customer service and strive to always exceed our clients' expectations. We enjoy spending time together and team building. We sponsor company outings like paintball, game night, special lunches and a nice holiday party We offer health care, 401K fund contributions, competitive salaries, unlimited PTO, unlimited metro cards, and a family atmosphere of caring and concern for each team member. Employment Type: Full-Time Benefits Offered: Medical Insurance Life Insurance Dental Insurance 401K

Keywords: The Phoenix Group, Fort Lauderdale , Level 3 Support Engineer, Engineering , Fort Lauderdale, Florida

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