Sales and Marketing Programs Specialist

Company: Memic Innovative Surgery
Location: Fort Lauderdale
Posted on: May 13, 2022

Job Description:

Are you really passionate about a GREAT CUSTOMER EXPERIENCE!? This role is a great fit for you!

What will you do?? Coordinate all Sales and Marketing programs relative to end-to-end planning, from strategy assistance to reporting on results, and execute all customer experiences, internal and external. External experiences including industry tradeshows, VIP tours, and customer demonstrations; in office, offsite and mobile showroom. Internal experiences including training meetings, sales and marketing meetings, and other programs as identified to promote teamwork and collaboration. Work closely with the Director of Marketing, Sales, Professional Education, Marketing Communications Manager and other cross functional teams to support the Memic customer experience.

Responsibilities:
--- Planning, coordination, and execution of Memic's customer experiences, including tradeshow, congresses, society meetings, customer demonstrations, VIP tours, Mobile Showroom and events to accelerate the sales cycle.
--- Customer experience lead oversight including maintaining a lead capture system, lead distribution, and reporting on event results.
--- Oversee development, maintenance and storage of trade show booth materials, AV equipment, graphics, tools, and display products. Main liaison with booth property partner.
--- Organize and execute the logistics (non-scientific; pre-congress, on-site and post-congress) of Memic participation at international and domestic tradeshows and Memic-owned events.
--- Ensure that all customer experiences reinforce the Memic brand positioning and key messages.
--- Manage delivery of plans to stakeholders in agreed time, quality, and cost parameters.
--- Negotiate contracts and sponsorship terms for events with service providers and society associations.
--- Plan, develop and implement innovative event strategies, monitoring success and in the spirit of continuous improvement taking appropriate corrective action.
--- Partner with Marketing Communications Manager to plan materials and brand expectations.
--- Any additional administrative support as requested by the Sr. Director of Marketing and/or the Chief Commercial Officer such as expense reporting, travel arrangements, meeting coordination and note taking, etc.

Education and Qualifications:
--- Bachelor's degree with a minimum of 5 years' experience programs and/or senior administrator support role. Combo of experience and education acceptable.
--- Strong computer skills. Excellent skills in MS Office Suite, Smartsheets, and SalesForce.
--- Excellent organizational, project management & administration skills with strong customer focus.
--- Experience (or the ability to quickly learn) standard meeting and event planning software, meeting/event registration software, Zoom meetings, and Survey platforms.
--- MUST BE a self-starter, leads and facilitates management of details needed to accomplish tasks, simultaneous management of several programs and initiatives. "Go Getter!!
--- Passionate about creating positive customer experiences.
--- Composure and identify solutions in a high-pressure environment.
--- Travel up to 25% and ability to work nights and weekends.
--- Valid driver's license required.

We are a TEAM at Memic!! We offer a really great work environment, great pay, benefits, and flexible work/life balance.

Keywords: Memic Innovative Surgery, Fort Lauderdale , Sales and Marketing Programs Specialist, Advertising , Fort Lauderdale, Florida