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Receptionist/Office Assistant

Company: Broward Housing Solutions
Location: Fort Lauderdale
Posted on: November 22, 2021

Job Description:

About usBroward Housing Solutions-- is a 501(c)3 non-profit community housing development organization (CHDO) that provides quality, permanent and affordable housing opportunities to meet the needs of lower income or homeless people with disabilities who also have mental illness.JOB DESCRIPTIONPosition Title: Receptionist/Office AssistantDate Revised: 11/18/2021FLSA Status: Non-Exempt / HourlyReports To: Chief Programs Officer (CPO)JOB SUMMARYThe Receptionist/Office Assistant is Broward Housing Solutions' (BHS) first point of contact. They monitor building surveillance, greet, assist, and provide direction and information to visiting residents and guests. They manage incoming calls, and call forwarding to BHS's after-hours phone service. This position is an in-house position, responsible for opening at 8am and closing at 5pm, Monday - Friday.ESSENTIAL FUNCTIONS/ JOB DUTIES

  • Greets residents, visitors, and guests; determines the purpose of each person's visit and directs or escorts him or her to the appropriate contact.
  • Answers, screens, and directs phone calls to staff; takes messages and schedules appointments as necessary.
  • Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
  • Takes and processes supply orders for employees at the main office
  • Stocks and keeps inventory of office supplies.
  • Performs administrative and clerical support tasks.
  • Performs basic filing and recordkeeping.
  • Monitors surveillance on all points of entry on the main building
  • Handles rental and vendor payments with finance.
  • Collects daily news publications and mail - distributes to appropriate staff.
  • Makes sure that office adheres to CDC guidelines for cleanliness standards & safety.
  • Opens office in the morning and closes at 5pm (Monday-Friday).
  • Stock kitchen and copy machine area with supplies.
  • Checks for incoming faxes and distributes to appropriate staff.
  • Monitors all phone service messages and distributes to appropriate staff.
  • Keeps shared PTO calendar and staff hybrid / WFH schedule.
  • Works with cleaning staff to ensure they have enough supplies.
  • Makes sure that there is front desk coverage with back-up staff when away from reception or on break.
  • Works with vendors to coordinate deliveries and repair services.
  • Communicates and updates staff on critical announcements that relate to delivers, ordering supplies, outages, etc.
  • Performs other administrative duties as required.REQUIRED SKILLS & ABILITIES
    • Excellent verbal communication skills.
    • Excellent interpersonal and customer service skills.
    • Basic understanding of administrative and clerical procedures and systems.
    • Proficient with Microsoft Office Suite or related software.PHYSICAL DEMAND CLASSIFICATION:
      • Prolonged periods of sitting at a desk.
      • Must be able to lift up to 15 pounds at a time.REQUIRED EDUCATION AND EXPERIENCEHigh school diploma or equivalent required.Administrative certification or related education/training a plus.EQUIPMENT, MACHINES, TOOLS USED: Desktop, laptop, computer software (Microsoft 365 (Outlook, Excel, Word, Access), CoAd, printer, scanner, telephone system, copier, may use other equipment as required for the position.ADDITIONAL INFORMATIONThis job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by leadership. Leadership has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position.This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.SALARYRange: $15.50-$17.00/hour (commensurate with education and experience), health, vision, dental insurance, 401K, pay for performance program.REPORTS TOChief Programs Officer---Job Type: Full-timePay: $15.50 - $17.00 per hourBenefits:
        • 401(k)
        • Dental insurance
        • Employee assistance program
        • Flexible spending account
        • Health insurance
        • Health savings account
        • Paid time off
        • Referral program
        • Vision insuranceSchedule:
          • 8 hour shift
          • Monday to FridaySupplemental Pay:
            • Bonus payEducation:
              • High school or equivalent (Required)Experience:
                • office administration: 2 years (Required)Work Location: One location

Keywords: Broward Housing Solutions, Fort Lauderdale , Receptionist/Office Assistant, Administration, Clerical , Fort Lauderdale, Florida

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