Private Bank Senior Associate
Company: Disability Solutions
Location: Miami
Posted on: May 3, 2024
Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Summary:The Private Bank Senior Associate
(PBSA) is a specialist position that has primary responsibility for
supporting all client needs including discussions and/or activities
typically focused on the most complex clients. PBSAs monitor and
execute all tasks required to fulfill the client service plan and
meet day-to-day inquiries from the client.Leveraging experience and
expertise in supporting needs, the PBSA manages the execution of
client service activities such as initiating and monitoring account
opening and asset transfers, handling client inquiries, and
coordinating with specialists and service centers to deliver an
integrated service to the client.Job Description:
- Actively support Client Teams in delivering consistently
high-quality banking, credit, trust, fiduciary, and investment
services to the most complex Private Bank clients
- Support fulfillment of large and/or complex client needs and
expectations across all products and serve as a "triage" point for
specialists and service centers including but not limited to
account setup, monitoring and maintenance (overdrafts, fraudulent
activities, etc.), wire processing, business and credit card
applications, foreign currency orders, credit and lending
- Coordinate with specialists including Trust, Family Office,
Investments and Custody officers as well as centralized service
centers to deliver an integrated service to the client and identify
and resolve issues in an effective and timely manner
- Leverage experience and expertise to initiate and monitor
complex client interactions and onboarding including account
opening and asset transfer; handling client inquiries related to
the on-boarding process; KYC refresh and ongoing requests, digital
engagement and fulfillment
- Interact with the client to complete necessary transactions
(e.g., deposits, money movement, transfers, etc.) and account
maintenance
- Manage and execute client transactions with respect to business
and individual Bank, credit, and investment products (may be
performed by service center at PBSA's request based on transaction
type). Ensure transactions are completed within audit and
compliance standards as well as timely execution.
- Participate in Client Management Process (CMP) activities
including supporting delivering a branded client experience and
meaningful interactions
- Develop referrals for credit and Bank products
- Support Client Team in all sales support and administrative
functions as needed including pipeline reporting, marketing and
business development, client/prospect presentations, expenses,
printing, faxing, calendar & email management, client events,
communication and travel & entertainment reservations
- Ensure adherence to all internal policies and compliance to
legal and regulatory requirements including client
verificationQualifications
- Minimum of 4-5 years' experience with a financial institution
focusing on high net worth client service and sales
- Ability to successfully complete assessment of critical
skills
- BS/BA degree in Business, Finance or Economics desired
- Ability to obtain and maintain SAFE Act registrationSkills
- Account Management
- Attention to Detail
- Customer and Client Focus
- Prioritization
- Written Communications
- Active Listening
- Adaptability
- Critical Thinking
- Decision Making
- Issue Management
- Collaboration
- Customer Experience Improvement
- Recording/Organizing Information
- Referral IdentificationShift:1st shift (United States of
America)Hours Per Week: 40
Keywords: Disability Solutions, Fort Lauderdale , Private Bank Senior Associate, Accounting, Auditing , Miami, Florida
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