Night Auditor

Company: La Quinta Inn Fort Lauderdale
Location: Fort Lauderdale
Posted on: January 27, 2023

Job Description:

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing, and compiling management reports on a timely basis, and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation, and reservations.

Responsibilities:
--- Must be able to work with and understand financial information and data, and basic arithmetic functions
--- Must be willing to cross-train in other accounting or hotel-related areas
--- Must be able to prioritize job functions in order to meet deadlines
--- Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.)
--- Audit and reconcile financial and statistical reports
--- Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards
--- Prepare and distribute month-end reports
--- Audit and reconcile all Front Desk and Food & Beverage Cashier's work
--- Audit, reconcile, consolidate, and transmit all credit cards on a timely basis
--- Prioritize job functions in order to meet deadlines
--- Ensure accuracy of all numbers reported including statistics
--- Input and update financial information into the corporate communications network
--- Perform daily, weekly, monthly, and annual data processing system functions as required
--- Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures
--- Ensure overall guest satisfaction
--- Respond to governmental inquiries upon receipt

Qualifications:
--- A High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required
--- Guest Service Experience preferred
--- Computer knowledge/skills required
--- Flexible and long hours sometimes required
--- Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
--- Late/Overnight shift
--- Maintain a warm and friendly demeanor at all times
--- Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner
--- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
--- Must be able to multitask and prioritize departmental functions to meet deadlines
--- Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner
--- Attend all hotel-required meetings and training
--- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
--- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag
--- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
--- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
--- Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary
--- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
--- Must be able to cross-train in other hotel-related areas
--- Must be able to maintain the confidentiality of information
--- Must be able to show initiative, including anticipating guest or operational needs
--- Perform other duties as requested by management

About Company:
Fort Lauderdale hotel near the beach. We are a fun and inviting crew to work with

Keywords: La Quinta Inn Fort Lauderdale, Fort Lauderdale , Night Auditor, Accounting, Auditing , Fort Lauderdale, Florida