Customer Service (Debt Collection)

Company: United Collection Bureau
Location: Fort Lauderdale
Posted on: September 20, 2022

Job Description:

Customer Service (Debt Collection Specialist) (Davie) Hourly + Bonus!!! United Collection Bureau, Inc. (UCB) is currently seeking highly motivated individuals for bank card collections in our Davie, Florida office. UCB provides exciting career advancement opportunities and excellent benefits.As a Debt Collection Specialist with UCB, you will be part of a stable and growing organization, which has been in business since 1959. In order to prepare you for your role, we will provide you with a two-week paid training program, in a class room setting. You will also receive ongoing training to ensure your continued success with us. We prefer to promote from within, so you will also find plenty of opportunities for growth and advancement. Your hard work and professional dedication will be rewarded with a highly competitive compensation package, including hourly base pay and unlimited bonus potential...the more you collect, the more you earn!!!Additional Benefits include Health Insurance, Dental Insurance, Vacation Pay, Holiday Pay, Earned Time Off, Vision Insurance, Retirement 401-k Plan, Direct Deposit, Life Insurance, and Flexible Spending Account. PRINCIPAL RESPONSIBILITIES: As a Debt Collection Specialist you will negotiate and set up payment plans with individuals who have outstanding bills. You will make outbound telephone calls, understand each borrower's financial situation and work with them to establish a payment solution.Your specific duties will include: Contacting consumers informing them they have a delinquent account that needs to be paid; Negotiating the best possible payment arrangement if the consumer cannot pay their balance in full; Maintaining a positive, problem-solving approach and positive relationships within a team environment. SKILLS, COMPETENCIES, AND ABILITIES: The ideal candidate will also possess the following: High school diploma or equivalent required. Good listening and communication skills Good negotiation and persuasion skills Bi-lingual (English/Spanish) a plus. SCHEDULE REQUIREMENTS This is a full-time position. You must be able to work a consistent schedule, including two night shifts per week. Day Shift (Mon - Fri) 8:00 a.m. until 4:00 p.m. Night Shift (Mon - Fri) 1:00 p.m. until 9:00 p.m. ( TWICE PER WEEK)To be eligible to join the UCB Team, you must be able to pass a pre-employment drug screening, criminal background check and provide a copy of your high school diploma, GED or higher education certificate.FOR IMMEDIATE CONSIDERATION EMAIL US OR CALL:AT: 9078 W STATE ROAD 84, DAVIE, FL 33324. Located in the Pine Island Ridge Plaza II across from Metro PCS and Dunkin Donuts.For additional information please feel free to call the Recruiting Office at Full-Time Positions Available OnlyJob Type: Full-timePay: $15.00 per hourBenefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Paid training Vision insuranceSchedule: Day shift Evening shift Monday to Friday Weekend availabilitySupplemental pay types: Bonus pay Commission pay

Keywords: United Collection Bureau, Fort Lauderdale , Customer Service (Debt Collection), Accounting, Auditing , Fort Lauderdale, Florida