Pharmacy Technician
Company: CAN Community Health
Location: Fort Lauderdale
Posted on: May 4, 2024
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Job Description:
Description:
CAN Community Health, one of the nation's largest providers of HIV
Services, has an exciting opportunity for an Pharmacy Technician
for our pharmacy department located Plantation, FL.
We are looking for someone who is passionate about serving the
needs of individuals impacted by HIV and other infectious diseases.
You will become part of our professional team that drives home our
Company's Mission and Values. We offer a good quality of life with
an excellent daytime schedule, competitive pay with a bonus plan,
premiere benefits package with a retirement plan with a generous
company matching contribution. We have received recognition in
2023, 2022, 2021, 2019, & 2018 NPT's Best Non-Profit to Work for
Award.
CAN is a Drug-Free Workplace. All potential hires will be required
to take and clear a pre-employment drug screen upon job offer.
Hourly Rate: $20.00 or higher based on education level and
experience.
You can find out more about us by visiting our website at . Apply
Today!
Qualifications:
Has a High School Diploma or GED and completion of a board-approved
pharmacy technician-training program with at least 2 years of
experience in a medical insurance/billing/customer service
environment. Holds a valid Florida Pharmacy Technician License and
is in good standings with the Florida Board of Pharmacy and all
other held licenses are in good standing. Advanced skill in
Microsoft Office Suite with emphasis in Excel and Access preferred
and data entry. Able to learn new software with ease. Must have
strong commitment and focus to customer service, excellent verbal
and written communication skills, teamwork orientation, organized
and able to manage competing priorities, good judgment,
resourcefulness in problem solving, and able to take and follow
through with delegated tasks and accountability.
Additional Preferred Qualifications and Certifications: Telephonic
Customer Service Rep, Medical or Durable Medical Equipment
(DME)Biller, Experience with contacting medical insurance
companies, verifying benefits/coverage and facilitating/managing
the prior authorization process in a specialty or infusion
pharmacy. Bilingual - Spanish and English.
Position Summary:
The Pharmacy Technician is responsible for responding to inbound
and outbound calls to customers while ensuring a high level of
customer service and maximizing productivity. Direct in-person and
phone-based customer interaction to answer and resolve a wide
variety of inquiries. Answer questions related to pharmacy
services, delivery inquiries, complete refill calls and pharmacy
assistance calls. Interacts with a company's customers to provide
them with information to address inquiries regarding products and
services and timeliness of receipt of goods and services. In
addition, they deal with and help resolve any customer complaints.
Receive and process new pharmacy referrals, verify insurance
coverage, facilitate prior authorization requests, accurately
transcribing prescriptions, generating reports that follow the
cycle fill calendar to send and follow-up with refill requests via
escribe, facsimile or by phone, coordinating delivery and serve as
the first point of contact for service-related inquiries and
associated needs. This includes supporting pharmacological services
by editing fill list verification including insurance information,
last fill date, billing, toting, aligning (short fill) patient's
medications by following the cycle fill calendar, and updating
patient information when necessary. Coordinates the initiation of
care with patient/caregiver, referral source, and other providers
of care. The Pharmacy Technician enters patient information into
the patient record accurately and completely and maintains all
patient records according to HIPAA privacy and security
regulations. This is a non-exempt position that reports directly to
the Pharmacy Manager. In the absence of the Pharmacy Manager, this
position will report to the Director of Operations.
Knowledge, Skills, and Abilities
The usual and customary methods of performing the job's functions
require the following physical demands: some lifting, carrying,
pushing, and/or pulling; some stooping, kneeling, crouching, and/or
crawling; and significant fine finger dexterity. Pick and pinch
small tablets with fingers, and seize, hold, grasp or turn objects
with hands. Perceive the size, shape, temperature, or texture of
objects by touching with fingertips. See objects at close vision
and be able to identify and distinguish colors. Viewing computer
monitor and using keyboard for long periods. Lift and push or pull
up to 10 pounds. Lift and push or pull up to 10 pounds. Generally,
the job requires 60% sitting, 20% walking, and 20% standing. Work
is performed primarily in a production like setting. The noise
level in the work environment is usually quiet. This job is
performed in a generally clean and healthy environment.
Work Environment:
This job is performed in a generally clean and healthy environment.
This job is performed in a generally clean and healthy environment.
Work is performed primarily in a fast pace production like
setting.
The noise level in the work environment is usually quiet.
DIRECT DUTIES AND RESPONSIBILITIES:
Data Entry/Cycle Fill/ Health Benefits
Keywords: CAN Community Health, Fort Lauderdale , Pharmacy Technician, Healthcare , Fort Lauderdale, Florida
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here to apply!
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